FAQ's

1. What products do you sell?

At ElectronicsTouch, we offer a carefully curated selection of high-quality electronics and home gadgets, including:

  • Doorbells
  • Folding Fans
  • Vacuum Cleaners
  • Cameras

We are constantly updating our product collection with the latest and most innovative tech to meet your everyday needs.

2. How do I place an order?

Placing an order is simple:

  1. Browse our products and select the items you'd like to purchase.
  2. Add them to your cart.
  3. Proceed to checkout, where you’ll provide your shipping and payment details.
  4. Once your order is confirmed, you’ll receive an email with your order details and tracking information once it ships.

3. What payment methods do you accept?

We accept the following payment methods:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Shopify Payments (Apple Pay, Google Pay, etc.)
  • Afterpay (For buy-now-pay-later options)

4. Do you offer free shipping?

Yes! We offer free standard shipping on all orders over $50 within the U.S. For orders under $50, a flat rate of $5.99 applies for standard shipping. Expedited and international shipping costs will be calculated at checkout.

5. How long will it take for my order to arrive?

  • Standard Shipping: 5–7 business days (within the U.S.)
  • Expedited Shipping: 2–3 business days
  • International Shipping: 7–21 business days, depending on the destination

Please note, delivery times may vary based on your location, shipping method, and other factors like weather conditions.

6. Can I track my order?

Yes! Once your order has shipped, you will receive a tracking number via email, which you can use to track your order on the carrier’s website. You can also track your order through your ElectronicsTouch account.

7. Do you ship internationally?

Yes, we do offer international shipping to select countries. Shipping rates and delivery times vary depending on your location. Please note that international customers are responsible for any customs duties or import taxes that may apply to your order.

8. Can I change or cancel my order?

If you need to change or cancel your order, please contact us as soon as possible at [Your Email]. Once an order has been processed or shipped, we may not be able to make changes, but we will do our best to accommodate your request.

9. What should I do if my item is damaged or defective?

If your item arrives damaged or defective, please contact us immediately at [Your Email] with a photo of the damaged product and packaging. We will offer a replacement or a refund depending on the situation.

10. What is your return policy?

We accept returns on most items within 30 days of purchase. Items must be unused, in their original packaging, and in resalable condition. For detailed instructions on how to return an item, please visit our Returns & Exchanges page or contact our customer service team.